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ABEXA - Equipment Service & Maintenance Management

• We have a specialized system to track and monitor the after-sales-servicing of all your Equipments.

• Our system is very elaborate and is running in many countries in Asia, Middle East, Africa and North America.

• Below is an overview list of the prominent features in the software.

• Manage Pre-Installation visits.

• Customer can directly log “Service Requests” into their PC and this will pop-up in your office. (No need for customer to call your office).

• When a call is logged, a “call logged” with all relevant information email is automatically sent to the relevant people.

• The “Service Request” will be automatically allocated to the engineer assigned to that equipment and the software will automatically send an email to the engineer with the scheduled date. An SMS can also be sent.

• Engineer can close call from customer’s site. No need to come to your office and then do the reporting.

And many more....

We provide software to control your Sales Enquiries tracking, Quotations, Purchase, Inventory, Billings and Collections.

IDEAL Link Solutions LLC is authorized partners/resellers in GCC and Africa (MENA) region for ABEXA product of Crystal Soft India.

ABEXA is marketed in UAE by IDEAL Link Solutions LLC.